How can you offer such high quality at such low prices?
We have several top-notch suppliers who appreciate the high volume of business we provide — and compete strongly to be preferred suppliers.
How to you guarantee top quality materials and workmanship?
Firstly, it’s our complete commitment to the dental profession and the services and products its practitioners offer patients. And as verification of this, we are subject to international standards such as ISO 9001 and ISO 13485 in addition to CE certification.
What is the significance of ISO accreditation to my patients and me?
We quote from the ISI website at: http://www.iso.org/iso/home/standards/benefitsofstandards.htm
International Standards bring technological, economic and societal benefits. They help to harmonize technical specifications of products and services making industry more efficient and breaking down barriers to international trade. Conformity to International Standards helps reassure consumers that products are safe, efficient and good for the environment.
The bottom line to you is in the words ‘quality assurance’. They mean that all guesswork has been eliminated as far as the quality of the accredited services and products is concerned.
Is everything included in your quoted price?
Absolutely. There are no hidden extras or surprises. Everything is included, including casting.
How long before we receive our order?
For standard items we operate on a 12-day turnaround from receiving your order.
How much am I likely to save my entrusting my dental lab work to you?
In addition to saving time and eliminating hassles and delays, we can save you between 40% to 50%, thanks to the competitiveness of our suppliers and the efficiency of our experienced technicians.
What if errors need to be rectified?
As you’d expect from us, this almost never happens, leading to our unrivalled reputation. Just the same, if a problem does arise, we will deal with it quickly, to the satisfaction of yourself and your patient. Simply contact us to discuss your problem and we will rectify or remake the item in question.
Can I test your service and quality before committing myself to you?
Certainly. We look forward to proving ourselves on test items.